Course Format - Onsite Instructor-Led

Registration - Upon registering employees will receive an LMS registration confirmation notification. An LMS reminder notification will be sent approximately two days before the session.

UA Essentials for Management Part 3: Communication Essentials
This newly revised four-part series, intended for all employees with supervisory responsibilities, builds on the original UA Essentials for Management content and includes the addition of online materials designed to support and enhance the instructor-led learning experience.

The focus of Part 3: Communication Essentials, is on "Getting Work Done through Others" and will provide you with the knowledge, skills, and information needed to effectively communicate with employees about job duties and expectations, performance requirements, and workplace behaviors.

Join members HR's Employee Relations and Learning and Development team for this highly interactive learning experience to gain skills and tools to enhance your interactions and overall effectiveness when communicating with your team.

OBJECTIVES

• Learn 5 areas of focus for Getting Work Done Through Others
• Understand the elements required for Successful Communication and practice skill-building techniques
• Assess your Interpersonal Communication Skills and discuss opportunities to improve
• Enhance your knowledge of the importance Emotions and Assertive Communication skills play in effective communication