Course Duration - 1 Hour 15 Minutes

Course Format - In-Person

Agility is the University of Alabama's Continuous Improvement Program using Lean Higher Education as a guide. It's a way to make our day-to-day work better. The program provides a Way of Thinking, a Way of Behaving, and a Set of Tools to help us continuously improve by working together. Learn more -  Agility Continuous Improvement.

Behavioral Expectations Supported: Continuous Improvement, Effective Communication

https://hr.ua.edu/employee-resources/performance-management/behavioral

Root Cause Analysis:

This course introduces the concept of root cause analysis (RCA) as a method of identifying the causes of a problem or issue. Presents how to identify factors and breakdowns in the processes or systems that contributed to the problem and determine how to prevent them from happening again.

The course presents the two most common root cause analysis tools: the Fishbone diagram and the 5 Whys, that you can start using to identify the causes of the problems in your daily work.

UA Agility Series Course Topics:

Psychological Safety - This course is a prerequisite for all other courses in the Agility Series.

Change Management

Lean in Higher Education - Part I

Lean in Higher Education - Part II

Problem Solving - This course is a prerequisite for the Root Cause Analysis session.

Root Cause Analysis

Process Improvement Overview

Collaboration Tool - Miro

PDCA (Plan, Do, Check, Act)

Data Analysis and Metrics

Liberating Structures

Process Automation

Brainstorming

Presence – Bringing your Boldest Self to your Biggest Challenges

Data Governance – A Winning Strategy for Better Data