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Course Duration - 1 Hour 30 Minutes

Course Format - In-Person 

 

Registration and Access Confirmation  - Employees registering to attend a course will receive:
- An email notification from UA LMS confirming their registration.
- A reminder notification from UA LMS two days before the session.

Note: Psychological Safety is a prerequisite for all UA Agility Series courses.
 

This course presents the PDCA (Plan-Do-Check-Act) cycle, a four-step problem-solving model that emphasizes the importance of learning from improvement. As a circle with no end, the PDCA cycle should be repeated again and again for continuous improvement.

It also presents the Kata technique that will allow you to start applying the PDCA problem-solving routine to improve your processes as a daily routine.

Behavioral Expectations Supported: Continuous Improvement

https://hr.ua.edu/employee-resources/performance-management/behavioral

 

UA Agility Series Course Topics:

Psychological Safety - This course is a prerequisite for all other courses in the Agility Series.

Change Management

Lean in Higher Education - Part I

Lean in Higher Education - Part II

Problem Solving - This course is a prerequisite for the Root Cause Analysis session.

Root Cause Analysis

Process Improvement Overview

Collaboration Tool - Miro

PDCA (Plan, Do, Check, Act)

Data Analysis and Metrics

Liberating Structures

Process Automation

Brainstorming

Presence – Bringing your Boldest Self to your Biggest Challenges

Data Governance – A Winning Strategy for Better Data

Event Details

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  • Stacey Didyoung

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