Course Format – Virtual Meeting
To maintain social distancing traditional instructor-led training (ILT) courses and workshops are now being offered in a virtual format via Zoom. 

Registration and Access Confirmation
Employees registering to attend a course or workshop will receive:

1. An email notification from UA LMS confirming their registration.
2. A reminder email notification from UA LMS one day before the session.
3. An email notification from HRLearningandDevelopment@ua.edu including Course Handouts and the Virtual Meeting Invitation Link approximately one day before the session.  

NOTE: This two-hour course is the foundation course of The Etiquette Advantage in Business Series. Learners are encouraged to participate in all seven modules of interest.

Recent survey research shows that relationships at work are important to managers and to employees. Up to 40% of workers leave their jobs because they were treated rudely in the office. 70% of executives say that they would terminate an employee for bad office behavior.

This two hour interactive seminar, facilitated by certified Emily Post Institute Instructor, Gina Johnson, will help you maximize the opportunity for individual success at the University of Alabama and improve your work relationships.

Participants will learn a five step process for resolving situations at work and will use their new knowledge to solve some complicated situations that happen in the work environment. We will conclude the training with a list of the Top Ten Business Etiquette Behaviors which are the bedrock of excellent office manners.

LEARNING OBJECTIVES

• Understand the principles of workplace etiquette and the Etiquette Advantage in Business Series
• Learn a five step method for resolving situations at work
• Practice applying etiquette principles and five step process to solve common workplace situations
• Review business etiquette behaviors of excellent office manners

Competencies Supported:  Accountability/Dependability, Collaboration/Building Relationships, Conflict Management, Diversity, Sensitivity, Student/Customer Focused, Teamwork/Cooperation