This interactive professional development session explores how professional identity is shaped by appearance, communication, and everyday workplace behaviors. Participants will gain clarity around workplace expectations, learn how to take initiative without overstepping, and identify ways to demonstrate motivation and professionalism through real-world scenarios and guided reflection.

Course Objectives:

• Understand how professional identity is shaped by appearance, communication, and workplace behaviors.
• Distinguish between effective initiative and behaviors that may be misinterpreted or misaligned.
• Apply practical strategies to demonstrate motivation, accountability, and professionalism across work settings.

Behavioral Expectations:  Accountability/Dependability, Continuous Improvement, Effective Communication, Service Excellence