Managing Your Emotions in the Workplace

Everyone experiences emotions at work. We get frustrated with bosses giving more work when they don’t understand how much work we already have. We get upset with coworkers who don’t do their jobs, so we can’t do ours. We get angry with irate customers who don’t realize we are only trying to help. We worry about an uncertain future. But with all these emotions, most people don’t think they have anything to do with how they are feeling. They believe their emotions are a result of an external cause. That just isn’t true.

Target Audience

Anyone wishing to learn how to better manage emotions.

Workshop Objectives

By the end of this workshop, you will:

Identify the nature of emotion

• Describe the function of emotion and how emotions originate from thoughts

• Identify the ways emotions can sabotage work and relationships

Identify ways of taking responsibility for emotions

• Describe ways to monitor and dispute distorted thinking

• Describe ways of calming down

• Use future orientation to avoid impulsive acts

• Describe how to depers