Registration and Materials Fee: $325.00                          Registration Deadline: August 30, 2024
Upon registration you will be contacted to confirm knowledge of required departmental payment. You and/or your Business Manager will receive details regarding processing payment through DocuSign once the class roster is confirmed.

Note: This course is offered in two (2) full day modules - Sept. 17 & Sept. 18. Learners must attend both days.

Behavioral Expectations Supported: Effective Communication, Collaboration

https://hr.ua.edu/employee-resources/performance-management/behavioral

When conversations turn crucial, people tend to follow one of two ineffective paths: They either speak abrasively to get the results they want
but harm relationships, or they remain silent with the hope of preserving relationships only to sacrifice results. 

The new version of this nationally recognized training, Crucial Conversations® for Mastering Dialogue gives people the skills to step into disagreement - -- rather than over or around it --- for improved relationships and results.  Based on the best-selling book, participants leave this training equipped with a comprehensive strategy for reaching alignment and agreement. 

Below are just some of the comments shared by learners in recent courses facilitated by our Crucial Conversations® Certified Trainers, Deidra Diaz and Sharon Lovoy.

"I have no doubt this training will make a positive difference in how I do my job. I told my Dean about it!" "I learned so much during Crucial Conversations! The facilitators provided excellent insight and the course activities were so engaging." "Every employee at UA needs this training. It's excellent!"

Register today and begin to put these crucial skills into practice!

Competencies Supported: Communication-Oral, Conflict Management, Developing Others, Leadership, Negotiation/Influence, Conflict Management