Beyond Conflict: From Constructive Confrontation to Enhanced Collaboration, is a new four-module series rolling out in Fall 2025 in partnership with Dr. Jennifer Humber, Assistant Professor and Director of the Graduate Certificate Program in Conflict Resolution, with the College of Human Environmental Sciences. Learn more.

Target Audience:  All Learners

Pre-Requisites: NA - Learners are encouraged to complete all four modules, but not required. 

Module I: "Why Did You Do That?" Responding to Conflict, Responsibility
This workshop explores the five primary responses to conflict: competing, avoiding, compromising, accommodating, and collaborating. Participants will learn when and how to use each approach effectively, understanding the impact of their choices on team dynamics and conflict resolution.

2025 Series Module Titles and Dates
1. Why Did You Do That? -  Responding to Conflict and Responsibility

2. What Did You Say? - Mastering Verbal Communication to Reduce Conflict in the Workplace
3. It's Not What You Said, It's How You Said It - Harnessing Non-Verbal and Para-Verbal Cues

4. How Did You Come Up with That? - Creative Brainstorming for Conflict Resolution

Please watch for a new series rolling out in Spring 2026: Employing Emotional Intelligence to Reduce Conflict in the Workplace