This course presents an introduction to Lean concepts applied to higher education. Lean is defined as a set of practices and tools to improve efficiency and effectiveness, eliminate non-value-added activities, and create needed value.

The first part of the course includes these topics:
* Lean in Higher Education definition, overview, and benefits.
* Lean tools and practices summary, and examples of tools per purpose, including Gemba Walk, Process Mapping, 5S, and Visual Management.